Research methodology and discoveries >>
In this project I worked with a leading artificial intelligence company that creates intelligent experiences for customers and employees to discover more about how this growing technology fits into our lives. The research conducted helped uncover the themes that surround how people seek help in their lives and how they expect personalized content to be presented.
Project overview and video >>
In one of my final project working at the Bentley User Experience Center I worked on medicare.gov subdomain. We explored a variety of features on the site including the ratings system. We set out to find what features work well and what needs improvement.
Project highlights and mobile app video >>
Working with LEGO was a real pleasure. They love to have fun, but they're really serious about making great products. While I cannot talk too much about the work that I did I'm happy to share the final product! LEGO Life is what you might call an Instagram/Facebook for kids (and adults) who love LEGO.
Usability testing process, findings and design recommendations >>
For one of my first projects working as a User Experience Research and Design associate at the Bentley UXC I helped conduct a usability test for a Fortune-100 financial company on a desktop website application. The participants were all 65+ years old and were given the task to use the website to withdraw a given amount their retirement savings.
Device Unbox & Setup Usability Study (UX Research Project) >>
The User Friendly team was a project for a testing and assessments course at Bentley University in the Human Factors and Information Design MS program. We gathered 10 participants and visited their homes to study how they would set up the Google Chromecast in their home entertainment systems.
Goals, Process and Protocast Video >>
Sponsored by the Mathworks engineering team, our goal in this project was to create a new tool for student ambassadors to support their role. This prototype was created to demonstrate a solution that fulfills this objective and more.
Mobile device wireframes and concept explanations >>
The goal of this project was to design a learning system that will help motivate internal employees to complete mandatory training pieces using a mobile device. Considering the capabilities and transient nature of the mobile device we decided to come up with two models of learning that incorporated both traditional learning and interactive learning.
This website was coded by Reed Snider